SOC Workbench

Alert Triage QueueNew

A centralised triage queue that pulls high-priority alerts from every connected source — Event Manager, Defender, UBA, CVE Manager, MS365 Audit, AD Audit, Document Manager, and more — into a single analyst inbox for fast, consistent disposition.

Alert Triage Queue

Unified analyst inbox for every security alert

What it does

Key capabilities

Multi-Source Aggregation

Pulls Critical and High alerts from Defender, UBA, Event Manager, CVE Manager, MS365 Audit, MS365 Assessment, AD Audit, and Document Manager into one queue.

Source & Severity Filters

Filter the queue by source, severity, or time window — filter chips auto-render for every active source with its own colour code.

One-Click Disposition

Acknowledge, escalate to investigation, suppress, or mark false positive — with optional analyst notes — without leaving the queue.

False Positive Integration

Dispositioned alerts feed directly into False Positive Management — suppression rules are created automatically from queue actions.

KPI Dashboard Strip

Real-time KPI tiles show total pending, Critical count, High count, and actioned alerts for the selected period.

Investigation Escalation

Escalate any alert directly into the Investigations module with one click — case is pre-populated with alert context.

Highlights

Why Alert Triage Queue?

  • Single triage inbox from 9+ alert sources
  • No alert is lost — every disposition is tracked in the audit table
  • Source chips auto-render — no config needed as new sources are added
  • False positive dispositions feed suppression rules automatically
  • Numbered pagination for large alert volumes
Included in OneView

Alert Triage Queue is part of the Hakware OneView platform. All findings, events, and data from this module flow into your central dashboard alongside every other security signal in your environment.

24/7 Support Available
Phone: +27 060 984 1210

See Alert Triage Queue in action

Request a personalised demo and we'll show you exactly how Alert Triage Queue works within your environment.